We are focused on the welfare of our staff and are following the guidelines of local & national authorities.
Our delivery partners are maintaining service with exceptions governed by local conditions. Note however, that expedited service guarantees such as overnight and two day delivery are suspended by the carriers at this time, with no refunds for missed deliveries.

Call or email us if you have questions.

Stay safe!

Warranty Information

QualifiedHardware.com supports all manufacturer warranties for products that we sell.

If you have a product that is defective, please call customer service at 1-866-749-7661 to discuss the issue and resolve your problem. Proof of purchase from us is required, so having your invoice/packing list on hand will be helpful when you call.

Reference Document Kaba Warranty
Reference Document Rixson® Warranty
Reference Document Sargent® Warranty
Reference Document Norton® Warranty